Terms of Service

Last updated: Aug 2025

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Minimo AI ("Company," "we," "us," or "our") regarding your use of our website, services, and AI solutions. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Description of Services

Minimo AI provides artificial intelligence solutions and services, including but not limited to:

• AI strategy consulting and implementation
• Custom AI development and deployment
• Natural Language Processing (NLP) solutions
• Retail AI and automation services
• Enterprise AI integration
• Related consulting and support services

3. Eligibility and Account Registration

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these requirements.

3.2 Account Information

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use Policy

4.1 Permitted Use

You may use our services only for lawful purposes and in accordance with these Terms. You agree not to use our services:

• In any way that violates applicable laws or regulations
• To transmit harmful, offensive, or inappropriate content
• To interfere with or disrupt our services or servers
• To attempt unauthorized access to our systems
• To reverse engineer or attempt to extract source code
• For competitive intelligence or benchmarking purposes

4.2 Prohibited Activities

You expressly agree not to:

• Use our services to develop competing AI solutions
• Share access credentials with unauthorized parties
• Attempt to circumvent usage limitations or restrictions
• Use automated systems to access our services without permission
• Engage in any activity that could harm our reputation or business

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and AI models, are owned by Minimo AI and are protected by copyright, trademark, and other intellectual property laws.

5.2 Your Content

You retain ownership of any content you provide to us. However, by using our services, you grant us a limited, non-exclusive license to use your content solely for the purpose of providing our services to you.

5.3 Feedback

Any feedback, suggestions, or improvements you provide regarding our services may be used by us without restriction or compensation to you.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. We comply with GDPR and other applicable data protection laws.

7. Service Availability and Modifications

7.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or other operational reasons.

7.2 Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice of material changes when possible.

8. Payment Terms and Billing

8.1 Fees

Fees for our services will be specified in separate service agreements or proposals. All fees are non-refundable unless otherwise specified in writing.

8.2 Payment

Payment terms will be specified in individual service agreements. Late payments may result in service suspension and additional charges.

8.3 Taxes

You are responsible for all applicable taxes related to your use of our services.

9. Confidentiality

Both parties acknowledge that they may have access to confidential information. We agree to maintain the confidentiality of your business information and data. You agree to maintain the confidentiality of our proprietary methods, algorithms, and business information.

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, reliability, or completeness of AI outputs
• Uninterrupted or error-free operation

10.2 AI-Specific Disclaimers

You acknowledge that AI systems may produce unexpected or inaccurate results. You are responsible for:

• Validating AI outputs before implementation
• Ensuring compliance with applicable laws and regulations
• Maintaining appropriate human oversight
• Testing AI solutions in your specific environment

10.3 Limitation of Liability

To the maximum extent permitted by law, Minimo AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

11. Indemnification

You agree to indemnify, defend, and hold harmless Minimo AI from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of applicable laws or third-party rights
• Your content or data provided to us

12. Termination

12.1 Termination by You

You may terminate your use of our services at any time by providing written notice. Termination does not relieve you of payment obligations for services already provided.

12.2 Termination by Us

We may terminate or suspend your access to our services immediately if you violate these Terms or for other legitimate business reasons.

12.3 Effect of Termination

Upon termination, your right to use our services ceases immediately. Provisions regarding intellectual property, confidentiality, and limitation of liability survive termination.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of Estonia and the European Union, without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through:

• Good faith negotiations between the parties
• Mediation, if negotiations fail
• Arbitration or court proceedings in Estonia, if mediation fails

14. International Considerations

Our services are provided from Estonia and may be subject to Estonian and EU export controls. You are responsible for compliance with all applicable laws in your jurisdiction, including:

• Data protection and privacy laws
• AI governance and ethics regulations
• Import/export restrictions
• Industry-specific compliance requirements

15. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, or technical failures.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be replaced with a valid provision that most closely reflects our original intent.

17. Entire Agreement

These Terms, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and Minimo AI regarding your use of our services.

18. Changes to Terms

We may update these Terms periodically. We will notify you of material changes by:

• Posting updated Terms on our website
• Sending email notifications for significant changes
• Providing notice through our services

Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.

19. Contact Information

20. Acknowledgment

By using our services, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by their provisions. If you do not agree to these Terms, please do not use our services.